Katrina Phillips & Associates - Terms & Conditions
Virtual Assistant Ireland
1.1 The terms and conditions outlined herein are intended to confirm that both parties understand the work to be completed, the costs involved, the payment policy and issues concerning Clients’ property.
1.2 In these Conditions, Katrina Phillips Virtual Managagment SOS t is referred to as ‘KPV SOS’ ‘we’ or ‘us’ and “work” shall include goods supplied as well as services provided by us under the Contract.
1.3 These Conditions (“the Conditions”) shall apply to all contracts for the provision of Work by us to the Client (“the Contract”) to the exclusion of all other terms and conditions including any terms or conditions which the Client may purport to apply under any purchase order, confirmation of order or similar document.
2. Consultation, Quotations & Correspondence 2.1 KPV SOS requires a consultation with the Client before entering into any assignment to ensure that all parties have a full understanding of what is to be done, and by whom. This consultation will result in KPV SOS advising the Client which level of services package would be most beneficial to the Client. The consultation period is not subject to a charge.
2.2 Any written correspondence between KPV SOS and the Client, e.g. quotes, booking forms, invoices and letters, will be sent by email unless otherwise agreed (Clients must ensure they provide a valid email address that is checked regularly).
2.3 The Client shall supply to us all information and materials which are required for, and relevant to, the performance of the work. It is the sole responsibility of the Client to ensure that the information and materials provided are accurate and legible and that the uses of them are lawful.
2.4 The Client shall fully indemnify us of all costs, claims, demands, losses and expenses whatsoever arising out of the use of the materials and in the respect of any defamation claim, infringement or alleged infringement of any patent, copyright, registered design or other third party’s right arising out of the use of such materials.
2.5 All reports and information provided by us to the Client during the performance of the Work are provided for the sole use of the Client and we accept no responsibility nor liability arising from any reliance that may have been made on such reports and information by any third parties unless we have been given prior written permission specific for such use or reliance.
3. Charges & Payment 3.1 KPV SOS offers several service quotes for the Client to choose from.
3.2 Weekly/ Biweekly or monthly packages will be invoiced in advance and payable within 7 days. Any unused hours will not be refunded.
3.3 Additional items such as postage and package, travel expenses, printing etc., will be itemised on invoices.
3.4 For Work required by the Client on an Adhoc basis, a flat rate will be agreed between KPV SOS and the Client following the consultation. An invoice will be issued as per the agreed quotation, and payable upon receipt.
3.5 The Client agrees to pay all invoices as per the terms stated on the invoice via cheque, bank draft or bank transfer.
3.6 All rates are quoted in Euro. Payment from International Clients will only be accepted via bank transfer.
3.7 Receipts will not be issued unless specifically requested.
3.8 KPV SOS will exercise our statutory right to interest and compensation for debt recovery costs under the late payment legislation if we are not paid according to agreed credit terms.
3.9 KCP SOS is not vat registered.
3.10 All work is billed weekly/ triweekly in advance in advance.
4.1 Clients that need to send documents directly via couriers and special delivery which will be charged at cost.
4.2 It is the Client’s sole responsibility to proofread, oversee, confirm the correctness and check the Work executed buy KPV SOS. The Client must do this as soon as practicable and shall notify us of any errors within 7 days of receipt of completed Work. Any errors generated by KPV SOS will be amended free of charge, however, any amendments or alterations requested by the Client will be charged € 25 per hour
5. Intellectual Property
5.1 KPV shall retain Intellectual Property Rights for any templates, documents, etc., created whilst working with the Client, and reserves the right to use these templates, documents, photographs, etc., with other companies who are not in direct competition with the Client.
6.1 The Contract shall in all respects be governed by and construed and interpreted in accordance with the laws of the Republic of Ireland and the parties hereby submit to the exclusive jurisdiction of the Irish Courts.